IBM i’s process and task automation saves 3.75 FTEs. Interviewees told Forrester that they automated manual and repetitive tasks, enabling productivity gains and reallocation of FTEs. These tasks included invoicing, data capture, content management, data backups, imaging, and process workflows. The interviewees’ organizations told Forrester that these tasks took up far too much employee time before IBM i. The senior programmer/analyst for the sign and display manufacturer was impressed with the range of tasks IBM i managed, noting: “With everything IBM is adding to the platform, there really isn’t anything you can’t do anymore. You can do AI, you can run your data warehouse, even rewrite your RGBI applications.” Total productivity gains due to automation 5% Three-year total benefit PV $1.0 million 41%
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